PRIVACY AND PERSONAL DATA PROTECTION POLICY:
This Privacy Policy governs the processing of personal data collected through the NAIA Hotels website.
PRIVACY POLICY AND PERSONAL DATA PROTECTION
1. Introduction
This Privacy Policy governs the processing of personal data collected through the NAIA Hotels website.
Razón Social: RM3 Hoteles S.A.C.
Nombre Comercial: NAIA Hoteles
RUC: 20614900122
RM3 Hoteles S.A.C. respeta el derecho fundamental a la protección de los datos personales y realiza su tratamiento conforme a la Ley N.º 29733 - Ley de Protección de Datos Personales, su Reglamento y demás normas aplicables en el Perú.
Razón Social: RM3 Hoteles S.A.C.
Nombre Comercial: NAIA Hoteles
RUC: 20614900122
RM3 Hoteles S.A.C. respeta el derecho fundamental a la protección de los datos personales y realiza su tratamiento conforme a la Ley N.º 29733 - Ley de Protección de Datos Personales, su Reglamento y demás normas aplicables en el Perú.
2. Personal data we collect
We may collect the following information when the user interacts with our website:
- First and last names.
- Identity document (National Identity Card, Passport or Foreigner's Card).
- Nationality.
- Address.
- City.
- Email.
- Telephone number.
- Information related to reservations.
- Billing information.
- Accommodation preferences.
- Inquiries made through forms.
- Information related to corporate or social events.
- Information obtained through cookies and similar technologies.
3. Purpose of the treatment
Personal data will be used for:
- Reservations
- Manage accommodation bookings.
- Confirm availability.
- Make modifications or cancellations.
- Customer service
- Answering inquiries.
- Provide support.
- Handle requests.
- Events
- Manage quotes.
- Coordinate corporate events.
- Coordinate social events.
- Marketing
- When the user gives their consent, we may use their data to:
- Sending promotions.
- Newsletter.
- Special events.
- Exclusive benefits.
- Marketing campaigns.
The user may withdraw their consent at any time.
4. Legal basis
- The processing of personal data is based on:
- Data subject consent.
- Execution of a contractual relationship (reservation or provision of the service).
- Compliance with legal obligations.
5. Mandatory nature of the information
- The fields marked as mandatory in our forms are necessary in order to process the corresponding request.
- The lack of such data could prevent:
- Process a reservation.
- To answer a question.
- Manage an event.
- Issue receipts.
6. Data retention
Personal data will be kept only for as long as necessary to fulfill the purposes described or while there is a legal obligation that justifies its retention.
7. Information sharing
RM3 Hoteles S.A.C. does not sell the personal data of its users.
- We will only be able to share information with:
- Technology providers.
- Booking platforms.
- Payment processors.
- Competent authorities when required by law.
They must all comply with the obligations provided for by Peruvian legislation.
8. Information Security
- RM3 Hoteles S.A.C. implements technical, organizational and administrative measures designed to protect personal data against:
- Loss.
- Unauthorized access.
- Disturbance.
- Destruction.
- Improper disclosure.
However, no internet transmission is completely secure.
9. Rights of the holder
- The holder may exercise their rights at any time to:
- Access
- Rectification
- Update
- Inclusion
- Cancellation
- Opposition
- Revocation of consent
In accordance with Law No. 29733.
10. Exercise of rights
To exercise any of your rights, you can contact us at: Email: marketing@NAIAhoteles.com
- Indicating:
- Full name
- Identity document
- right you wish to exercise
- Application description
RM3 Hoteles S.A.C. will attend to the request within the deadlines established by current legislation.
11. Cookies
- Our website uses cookies to:
- Improve the user experience.
- Remember preferences.
- Perform statistical analysis.
- Optimize site performance.
The user can configure their browser to block or delete cookies.
12. Links to third parties
- Our site may contain links to:
- Booking.com
- Expedia
- Google Maps
- Goal
- Social networks
- Payment gateways
The user can configure their browser to block or delete cookies.
13. Policy modifications
RM3 Hoteles S.A.C. may update this Privacy Policy when necessary due to regulatory changes or improvements in our processes. The current version will be published on this website.
14. Acceptance
By using this website and providing your personal data, the user declares that they have read and accepted this Privacy Policy and authorizes the processing of their data in accordance with the purposes described.
